Have a question? You're in the right place.
I've grouped my FAQs into categories to make it easy to find the information you're looking for. Whether you have questions about placing an order, creating your wax impressions, choosing the right metal or caring for your jewellery, you'll find the answers below.
If you can't find what you're looking for, I'd love to help. Please get in touch via email or Instagram DM and I'll be happy to answer your questions.
General FAQs
Everything you need to know about ordering, production timeframes, shipping, returns and caring for your jewellery.
Print Impression FAQs
Learn how the wax impression process works, what's included in your kit, how to take the best impressions and what happens after you send your waxes back.
Bronze Jewellery FAQs
Find out everything you need to know about bronze jewellery, including tarnishing, the protective coating, skin reactions, polishing, complimentary lifetime recoating and everyday care.
Metal Information
Not sure which metal is right for you? Compare bronze, sterling silver, gold plated sterling silver and solid gold to learn about their colour, durability, care requirements and price points, so you can choose the option that best suits your style and budget.